Course Catalog

Medical Receptionist, TCC (MR51) Technical Certificate of Credit

Campus Locations: Online

The Medical Receptionist,TCC program prepares students for employment in a variety of positions in today's medical offices. This program provides learning opportunities which introduce, develop, and reinforce academic and occupational knowledge, skills, and attitudes required for job acquisition, retention, and advancement. Additionally, the program provides opportunities to upgrade present knowledge and skills or to retrain in the area of medical assisting. Students that complete the program receive a Technical Certificate of Credit as Medical Receptionist.

This program qualifies for the HOPE Career Grant.

Program Outcomes: This program will equip students with essential administrative medical office skills. Graduates will gain the knowledge needed to become competent members of the healthcare team.

Careers: Medical Secretaries and Administrative Assistants

Length of Program: 2 Terms

Admission Requirements:

General College Admissions and Placement

Program-Specific Admission Requirements:

To enroll in MAST classes, students must maintain good academic standing at Wiregrass; those on academic warning, probation, or suspension are ineligible. Additionally, all registration holds must be cleared for registration eligibility.

Program Information

Clinical experience is required to complete the program, and students must meet all clinical requirements defined by the clinical facility. No student will be denied admissions to a program due to these requirements; however, the clinical partner requirement may prevent a student from completing the program. Clinical requirements may include, but not limited to, some or all of the following: American Heart Association Provider CPR certification, physical examination or proof of ability to perform required duties, Tuberculin skin test, up-to-date immunizations, mandatory vaccinations, and/or titers. A criminal background check and drug screen are required prior to performing the clinical rotation. Students unable to meet clinical requirements may not be able to graduate from the program. Alternate clinical locations may not be offered or available if a student is unable to meet clinical requirements.
Due to the potential for occupational risks, the medical assisting program strictly adheres to CDC, ADA, and OSHA regulations regarding bloodborne pathogens and infection control. Some of the occupational hazards within medical assisting field include:
- Exposure to infection diseases
- Sharps injuries
- Bloodborne pathogens and biological hazards
- Chemical and drug exposure
- Ergonomic hazards from lifting, sitting, and repetitive tasks
- Latex allergies
- Stress

Gainful Employment Information

Curriculum Outline (16 hours)

Occupational Courses	16
ALHS 1090Medical Terminology for Allied Health Sciences Introduces the elements of medical terminology. Emphasis is placed on building familiarity with medical words through knowledge of roots, prefixes, and suffixes. Topics include: origins (roots, prefixes, and suffixes), word building, abbreviations and symbols, and terminology related to the human anatomy.	2
MAST 1061Front Office & Legal Implications This course introduces the fundamental concepts of medical assisting and its role within the broader healthcare field, emphasizing the importance of medical ethics, legal aspects of medicine, and the medical assistant's function as an agent of the physician. Students will gain knowledge of medical jurisprudence, professional behavior, and essential skills required for medical practice. Topics include an introduction to medical assisting, medical law, the physician/patient/assistant relationship, medical office litigation, ethics, bioethical issues, HIPAA, office protocol, time management, appointment scheduling, medical records, electronic records, medical office equipment, medical references, mail services, and professional communicat	6
ALHS 1040Introduction to Health Care Introduces a grouping of fundamental principles, practices, and issues common in the health care profession. In addition to the essential skills, students explore various delivery systems and related issues. Topics include: basic life support/CPR, basic emergency care/first aid and triage, vital signs, infection control/blood and air-borne pathogens.	3
and choose --- [BUSN 1440 or BUSN 1460] AND COMP 1000 --- OR MAST 1112	5
BUSN 1440Document Production Pre-requisite(s): BUSN 1100 or ability to key 25 gross words a minute on 3-minute timings with no more than 3 errors [AND] COMP 1000 Reinforces the touch system of keyboarding placing emphasis on correct techniques with adequate speed and accuracy and producing properly formatted business documents. Topics include: reinforcing correct keyboarding technique, building speed and accuracy, formatting business documents, language arts, proofreading, and work area management.	4
BUSN 1460Keyboarding and Document Formatting pre-requisite(s): COMP 1000 This course introduces and reinforces the touch system of keyboarding; placing emphasis on establishing correct techniques and building speed and accuracy. In addition, this course introduces and applies document formatting skills including production of memos, email messages and letter from scratch using various styles and special features. Focus includes using correct grammar, spelling, punctuation, capitalization, number expressions, etc.	4
COMP 1000Introduction to Computer Literacy This course introduces the fundamental concepts, terminology, and operations necessary to use computers. Emphasis is placed on basic functions and familiarity with computer use. Topics include introductions to computer and digital terminology and usage, operating systems, Internet and digital communication, word processing applications, spreadsheet applications, database applications, and presentation applications. Please note that this course may not transfer to a 4-year institution. Students should check with their transferring institution for transferability of courses. COMP 2000 may be taken in place of COMP 1000 if it is required by a transferring institution.	3
MAST 1112Insurance & Claims Management Pre-requisite(s): MAST 1061 This course emphasizes the essential skills required for managing insurance claims and administrative tasks within a medical practice. It provides comprehensive information on filing insurance claims, understanding types of third-party plans, managed care policies and procedures, insurance coding conventions, and the application of computer skills in medical settings. Topics include managed care, reimbursement, coding, accounting procedures, electronic health records, and practice management software.	5