Course Catalog

Quality Assurance Specialist -QA31 Technical Certificate of Credit


Campus Locations: Online

This program will acquaint the learner with the philosophy of Six Sigma and methodologies that will enable the student to utilize the skills to eliminate waste and improve efficiencies in the workplace.

Some assignments may require students to attend face-to-face sessions.

Requirements:

  • Submit a completed application and application fee
  • Be at least 18 years of age
  • Submit official high school transcript or High School Equivalency transcript
  • Submit official college transcripts, if applicable
  • Present acceptable SAT or ACT scores taken within the last 60 months, or acceptable ACCUPLACER, COMPASS or ASSET scores taken within the last 60 months. Documentation on a college transcript of successful completion of appropriate courses from a regionally accredited college or university may be accepted in lieu of test scores.
Curriculum Outline (9 hours)
Occupational Courses 9
MGMT 1310

Weekly Contact Hours: Lecture - 3 Lab 2 - 0 Lab 3 - 0 Pre-requisite(s): None Co-requisite(s): None This course will provide an introduction to Six Sigma quality improvement methodology and philosophy designed to reduce product and or service failure rates to near perfection. An emphasis will be made on a disciplined, data driven approach to work toward the elimination of defects across every business area. Course blends theoretical concepts and practical ideas from proven applications of the Six Sigma methodology and will help you understand a methodical approach to problem resolution and problem prevention.

3
MGMT 1315

Weekly Contact Hours: Lecture - 3 Lab 2 - 0 Lab 3 - 0 Pre-requisite(s): None Co-requisite(s): None This course will introduce the student to the first two phases of the Six Sigma process which are define and measure. The material will emphasize the importance of developing a clear definition of the scope of any Six Sigma process and use the SIPOC in determining that scope, as well as the use of certain tools in that process. The course will also illustrate the use of selected tools in the measure phase of the Six Sigma process and the statistical models used in these tools.

3
MGMT 1320

Weekly Contact Hours: Lecture - 3 Lab 2 - 0 Lab 3 - 0 Pre-requisite(s): None Co-requisite(s): None This course will provide the necessary tools to develop data analysis techniques for a particular process. It will suggest specific methodologies for improvement utilizing the information derived from determining process capability and will offer specific techniques designed to enable the student to sustain and maintain process improvement solutions.

3
Faculty
Advisor

Business Management Program Coordinator

Advisor

Business Administrative Technology Instructor

Advisor

Business Education Instructor

Advisor

Business Education Instructor

Advisor

Business Education Instructor

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