Customer Service/Employability Skills for Techs TELE 10502 Credits
Weekly Contact Hours: Lecture - 2 Lab 2 - 0 Lab 3 - 0
This course provides the understanding of customer service and employability skills needed to obtain a job and provide service in the U-verse marketplace. Topics include resumes, interview techniques, teamwork, customer dissatisfaction and empathy skills, as well as other foundations of providing excellent internal and external customer service.
Up one level
Notice and Responsibilities Regarding this Catalog
The information in this College Catalog and Student Handbook accurately reflects current policies and procedures at the time of publication. Students are admitted to the College under and are subject to the provisions of the WGTC Catalog and Student Handbooks for the term they initially enroll. Students in all programs are admitted under and are subject to the provisions of the College Catalog and Student Handbook and applicable addendums for the term they are admitted to the program at Wiregrass Georgia Technical College. If for any reason a break in enrollment occurs, students must reapply and satisfy the College Catalog and Student Handbook requirements for the term of their re-entry to any program. The provisions of this catalog are not to be regarded as an irrevocable contract between Wiregrass Georgia Technical College and the student. The College reserves the right to change any provision or requirement at any time.