Course Catalog

Computer Skills for Customer Service MKTG 1163

2 Credits

Weekly Contact Hours: Lecture - 1 Lab 2 - 2 Lab 3 - 0
Pre-requisite(s): MKTG 1162
Co-requisite(s): None

Provides students with the fundamentals of computer skills used in a customer service environment. Topics include: introduction to computer technology, introduction to the Windows environment, introduction to word processing, introduction to spreadsheets, introduction to databases and introduction to E-mail.

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